Privacy Policy

This privacy policy sets out how Prime Appliance Parts uses and protects any information you provide when using this website. Prime Appliance Parts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used by this privacy statement. We may change this policy from time to time by updating this page, so please check back periodically to ensure you are happy with any changes.

What We Collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What We Do With the Information We Gather

We require this information to understand your needs and provide you with better service, particularly for the following reasons:

  • Internal record keeping.
  • Improving our products and services.
  • Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided.
  • Contacting you for market research purposes via email, phone, fax, or mail.
  • Customizing the website according to your interests.
  • Complying with laws or regulations or any directions given by regulators or authorities.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. Exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

Accessing Your Personal Information

You are entitled to access your personal information held by Prime Appliance Parts on request. To request access to your personal information, please contact us by emailing us. In limited circumstances, access to your personal information may be declined by the Australian Privacy Principles. We may charge a reasonable fee for providing access to your personal information.

If you have any questions regarding our Privacy Policy or your personal information, please contact us at: enq@primeapplianceparts.com