FAQs - Common Questions Answered About Appliance Spare Parts in Australia
Welcome to the Prime Appliance Parts FAQs page! We’re here to help you find the answers you’re looking for appliance spare parts in Australia. Whether you’re a homeowner fixing something up, a DIY enthusiast working on a project, or an appliance repair technician, our FAQs cover all your needs. From shipping details to compatibility questions, you’ll find the information you need right here. Prime Appliance Parts is your trusted source for genuine appliance parts. Explore our FAQs for quick answers today!
General Questions About Appliance Spare Parts in Australia
What types of appliance spare parts do you sell?
We offer an extensive range of appliance spare parts for various home appliances, including washing machines, refrigerators, dishwashers, ovens, and more. Our parts are sourced from reputable manufacturers to ensure quality and reliability.
Are your appliance parts genuine?
Yes, all our appliance parts are 100% genuine and come from trusted manufacturers. This ensures compatibility and longevity for your appliances.
Do you offer a warranty on your parts?
Yes, every part we sell comes with a manufacturer’s warranty, ensuring peace of mind when purchasing spare parts for appliances.
Can I return a part if it doesn’t fit my appliance?
Absolutely. We have a straightforward return policy. If a part doesn’t fit your appliance, you can return it for a replacement or refund. You can visit our return policy page for further details.
Finding and Ordering Spare Parts Online
How do I find the right part for my appliance?
You can search by the appliance model number on our website. Our customer support team is always ready to help if you need further assistance.
What if the part I need is out of stock?
If the part you need is out of stock, you can sign up for notifications to be alerted when it’s available again. Alternatively, you can contact us to see if we can source it for you.
How do I track my order?
You will receive a tracking number by email as soon as your product has been shipped. You can use number on our website for tracking your order.
Can I cancel or modify my order after it’s been placed?
Yes, orders can be canceled or modified before they are shipped. Please contact our customer support as soon as possible to make any changes.
Shipping and Payment for Appliance Parts in Australia
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days. For a faster shipment, we also offer express shipping options.
Do you offer international shipping?
Currently, we only ship within Australia
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers to provide you with secure and flexible payment options.
Can I pick up my order in person?
Yes, we offer a local pickup option for customers in Melbourne. Simply select “local pickup” at checkout.
Installation and Compatibility of Appliance Parts
How do I know if a part is compatible with my appliance?
You can check the product description for compatibility information or use our compatibility checker tool on the product page.
Are there any guides for DIY enthusiasts?
Absolutely. We have a blog filled with DIY tips, tutorials, and how-to guides to help you with various appliance repairs.
Customer Support and Return Policies
How do I contact customer support?
You can reach our customer support team via phone, email, or live chat on our website
What should I do if I receive a damaged part?
If you receive a damaged part, contact customer support immediately. We’ll arrange a refund or replacement for your appliance part.
Business Information
What are your business hours?
Our customer support is available Monday to Friday, from 9 AM to 5 PM AEST.
Why should I choose Prime Appliance Parts?
Choosing Prime Appliance Parts means getting high-quality genuine parts, competitive pricing, excellent customer service, and a hassle-free shopping experience
